Our DTG digital printing machines are equipped with water-based textile ink. Most alternative printing methods, screen printing especially, use plastisol or similar inks that are thick and sit on top of the fabric. Because our inks are water-based they are absorbed into the fibers of the fabric. Most other apparel companies use plastisol inks or even cheap ugly iron-on transfers to make their garments. This leads to a product that either looks tacky or has a bad feel to it and usually cracks and peels quickly, especially when put in the dryer. Our process is top quality and high-tech, and because of this we are able to produce a print that is not only permanent and can be washed and dried without cracking, but is also completely breathable and has no feel to it. In addition to producing a superior looking and feeling product, our process is also more environmentally friendly. Plastisol inks are actually made from a form of liquid vinyl plastic (hence the name) which is heated to cure and harden into one solid piece. In addition to being plastic based many are also toxic while you're working with them, so not only are they bad for the environment, they're bad for the health of the people working with them!
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Our garments come from various manufacturers. Currently all of our men's or "classic" fit shirts are from Gildan, our women's fit shirts from Bella, and our hoodies from Hanes. All are made of super soft cotton and are professionally printed on a digital garment printer. They are not iron-ons or any other cheap image transfers that are currently being sold on the web.
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The price of unprinted garments varies depending on not only who the manufacturer is but also what style, size, and color the garment is. Because of this our production costs vary a little depending on what combination is chosen. Thanks to our printing process, however, our shirts have an unlimited amount of printable colors at no extra cost. Traditional screen printing results in a product which is either limited in color or low definition if printed using an offset or halftone process. Our process literly paints the image into the fibers at high resolution.
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We stand behind all products we sell. In the event that you accidentally order the wrong size or are unsatisfied with your order, you may exchange any unworn/unwashed shirt within one month of the purchase date for store credit. When returning a shirt, please make sure to include a note that specifies what you would like us to exchange it for. Unworn/unwashed shirts can be returned for a $4 reshipping fee. Please email returns(at)illegalthreads.com with any questions.
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Domestic- PLEASE ALLOW ABOUT 2-4 WEEKS FOR DELIVERY.

Though most orders ship much faster, special shirts, colors, special printing effects or other factors may delay your order a bit. Other delivery options, such as overnight shipping are available in some situations, if you need it really fast, please email us with your shipping address and how soon you need your shirt and we will respond with how much extra it will cost to get it to you by your needed delivery time.

International orders- Please allow an extra few days for customs and such.
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Currently we accept payment through Paypal.com. If you do not allready have an account you will be offered the opertunity to create one OR pay with your credit card in just a few simple steps.
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Secured Online Orders can be placed using any major credit card through PayPal (as used on eBay); You do NOT require a PayPal account to pay. To order online, simply place the items you want in your shopping cart using the "Add To Cart" button. When you are finished, click the "Checkout" button. We will take you to a Paypal.com login page with your order all ready to be paid for though your account or by entering in your credit information to the paypal system for secure payment.
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Orders can also be placed via regular mail submission. We accept check or money order on snail mail orders.

Mail to:
IllegalThreads.com
110 Cottage Street
Easthampton, MA 01027
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